Job Description
Launch your IT career with our comprehensive training program! Detroit Innovation Labs is seeking motivated entry-level candidates to join our dynamic tech support team. No prior experience required – we provide all necessary training to become a skilled IT professional. Work alongside industry experts in a collaborative environment while supporting cutting-edge technology solutions.
Why Join Us?
- Free industry-recognized certification training
- Mentorship from senior engineers
- Clear career advancement path
- Competitive benefits package
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure computer systems and networksDocument technical procedures and troubleshooting steps
- Collaborate with cross-functional teams on IT projects
- Participate in ongoing skills development training
- Assist with cybersecurity best practices implementation
Qualifications
- High school diploma or equivalent required
- Basic computer literacy skills
- Strong problem-solving abilities
- Excellent written and verbal communication
- Ability to learn technical concepts quickly
- Valid driver's license preferred
- Pass background check and drug screening