Job Description
Launch your career in technology with our comprehensive paid training program! InnovateTech Solutions is seeking motivated individuals to join our award-winning IT Support team in sunny San Diego. No prior experience required – we provide all necessary certifications and hands-on training to transform you into a tech professional. Enjoy competitive pay, full benefits, and clear advancement pathways in one of America's fastest-growing tech hubs.
Responsibilities
- Provide Tier 1 technical support to enterprise clients via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior engineers on complex problem-solving
- Participate in ongoing skills development and certification programs
- Deliver exceptional customer service with patience and professionalism
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal/written communication skills
- Ability to work flexible shifts including weekends
- Passion for technology and continuous learning
- Valid California driver's license (for occasional site visits)