Job Description
Join TechAdvance Solutions as an Entry-Level IT Support Specialist and kickstart your tech career with comprehensive paid training! We're seeking motivated individuals in Chicago to provide critical technical support while developing industry-recognized certifications. No prior experience required – just your passion for technology and customer service. Enjoy competitive pay, benefits, and immediate start in our downtown Chicago hub. Transform your future with hands-on training in network troubleshooting, system administration, and cybersecurity fundamentals.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist users with network connectivity and security protocols
- Install and configure desktop/laptop systems
- Document incidents and maintain service logs
- Collaborate with senior engineers on complex resolutions
- Conduct routine system maintenance and updates
- Train end-users on new technologies
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving abilities
- Excellent written and verbal communication
- Ability to work flexible hours
- Valid driver's license (required for occasional site visits)
- Passion for continuous learning
- Customer service mindset