Job Description
Launch your tech career with our paid training program! NexusTech Solutions is seeking motivated Entry-Level Tech Support Specialists in Illinois for remote part-time positions. No prior experience required – we provide comprehensive paid training to equip you with essential IT skills. Enjoy flexible hours while troubleshooting hardware/software issues, assisting clients remotely, and collaborating with our dynamic team. Join us to grow professionally while making a real impact!
Responsibilities
- Provide remote technical support for hardware/software issues
- Install and configure operating systems and applications
- Troubleshoot network connectivity problems
- Document technical solutions in knowledge base
- Train users on system functionality
- Collaborate with senior technicians on complex issues
- Maintain customer satisfaction metrics
Qualifications
- High school diploma or equivalent
- Basic computer literacy skills
- Strong problem-solving abilities
- Excellent communication skills
- Ability to learn technical concepts quickly
- Reliable home internet connection
- Illinois residency required