Job Description
Launch your tech career with our comprehensive paid training program! TechLaunch Solutions seeks motivated individuals for our Entry-Level IT Support Specialist role in Houston, TX, with full remote work options. No prior experience required—we provide all necessary training to transform you into a skilled IT professional. Join our dynamic team and gain hands-on experience in network administration, cybersecurity fundamentals, and cloud technologies. Enjoy competitive pay, flexible remote work, and clear growth pathways into senior IT roles. Apply today and take the first step toward a future-proof career in technology!
Responsibilities
- Provide remote and in-person technical support to employees and clients
- Diagnose and troubleshoot hardware/software issues
- Assist with network administration tasks under supervision
- Document IT incidents and resolutions in ticketing systems
- Participate in cybersecurity training exercises
- Support cloud infrastructure deployments (AWS/Azure basics)
- Collaborate with senior IT team on system updates
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent communication and customer service aptitude
- Self-motivated with willingness to learn new technologies
- Ability to work independently in remote environment
- Valid driver's license (for occasional on-site support)