Job Description
Join our dynamic team at TechSolutions Inc. and kickstart your career in technology! We're urgently seeking motivated Entry Level IT Support Specialists to join our Colorado Springs, NC office immediately. This full-time position offers comprehensive training, growth opportunities, and the chance to work with cutting-edge technology. Perfect for recent graduates or career changers eager to build foundational IT skills in a supportive environment.
Responsibilities
- Provide technical support to resolve hardware/software issues across company systems
- Install, configure, and troubleshoot desktops, laptops, and network peripherals
- Assist with cybersecurity protocols and data protection measures
- Document technical issues and solutions in the ticketing system
- Collaborate with senior IT staff on infrastructure projects
- Conduct user training on new software and systems
Qualifications
- High school diploma or equivalent; relevant certifications (A+, CompTIA) preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service mindset with patience and adaptability