Job Description
Launch your career in technology with our comprehensive paid training program! TechGrowth Solutions is seeking motivated entry-level professionals to join our IT Support team in sunny Orlando, Florida. No prior experience required—we provide all the training you need to succeed. Enjoy a collaborative environment, mentorship from industry experts, and clear career advancement paths. This is your opportunity to build a future-proof career in one of America's fastest-growing tech hubs.
Responsibilities
- Complete our intensive 12-week IT certification training program
- Provide technical support to clients via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in our CRM system
- Collaborate with senior technicians on complex problem-solving
- Participate in ongoing skills development workshops
- Support cybersecurity best practices across client networks
Qualifications
- High school diploma or equivalent required
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Basic computer literacy and internet proficiency
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Valid Florida driver's license preferred
- Pass background check and drug screening