Job Description
Launch your tech career in Houston with our comprehensive training program! No prior experience required – we invest in motivated individuals ready to grow. As an IT Support Specialist, you'll become a vital part of our client's digital transformation journey while earning competitive benefits and industry-recognized certifications. Our accelerated curriculum ensures you're job-ready in weeks, not years.
Why Join Us?
- Free hands-on training in cloud technologies, cybersecurity, and network administration
- Guaranteed interview upon program completion
- Career advancement pathways to senior roles
- Flexible start dates – begin as soon as tomorrow
Responsibilities
- Provide Tier 1/2 technical support for enterprise clients
- Install, configure, and troubleshoot hardware/software systems
- Monitor network performance and security protocolsDocument technical issues and resolutions in ticketing systems
- Collaborate with cross-functional teams on IT projects
- Execute preventative maintenance on IT infrastructure
- Deliver exceptional user training and documentation
Qualifications
- High school diploma or equivalent (college preferred)
- Strong problem-solving and communication skills
- Basic computer proficiency (Windows, Office Suite)
- Ability to learn technical concepts quickly
- Customer service mindset with patience
- Willingness to obtain CompTIA A+/Network+ certifications
- Valid Texas driver's license for client site visits
- Reliable transportation to Houston office