Job Description
Join our award-winning team as a Tech Support Specialist in sunny El Paso! We're seeking motivated individuals with no prior IT experience – comprehensive training is provided. Enjoy competitive pay, full benefits, and a supportive environment where your career growth is prioritized. Perfect for career changers and recent graduates looking to launch their tech career.
Responsibilities
- Provide remote and in-person technical support to clients
- Diagnose and resolve hardware/software issues
- Document support tickets using our CRM system
- Collaborate with senior engineers on complex problems
- Conduct system updates and maintenance
- Deliver exceptional customer service
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Strong problem-solving abilities
- Basic computer literacy (Windows, MS Office)
- Excellent communication skills
- Ability to work flexible hours
- Valid driver's license
- Pass background check and drug screening
- Eagerness to learn new technologies