Job Description
Jumpstart your career with InnovateTech Solutions! We're seeking motivated Entry-Level Tech Associates for our Charlotte headquarters. No prior experience required - we provide comprehensive paid training to transform you into a confident IT professional. This immediate-hire opportunity offers competitive pay, growth pathways, and a supportive environment where your potential matters.
Our 8-week paid training program covers network fundamentals, cybersecurity basics, and client support protocols. Upon completion, you'll join our dynamic team handling enterprise-level systems with mentorship from industry veterans. Enjoy modern perks like flexible scheduling, professional certifications, and quarterly team-building events.
Responsibilities
- Complete all paid training modules with 95% proficiency
- Provide Tier 1 technical support via phone and remote tools
- Install and configure hardware/software systems
- Document technical issues and resolutions using CRM tools
- Collaborate with senior engineers on complex troubleshooting
- Participate in weekly skills development workshops
- Maintain security protocols for client systems
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy (email, OS navigation)
- Strong problem-solving aptitude
- Excellent written and verbal communication
- Ability to learn technical concepts quickly
- Customer service mindset (preferred)
- Valid NC driver's license (for occasional site visits)
- Pass background screening (mandatory)