Job Description
Launch your tech career with our comprehensive paid training program! InnovateKC Solutions is seeking motivated Entry-Level Tech Associates to join our growing team in Kansas City. No prior experience required—we’ll invest in your growth through hands-on training in cloud computing, cybersecurity fundamentals, and client support. Work alongside industry experts in a collaborative environment while building skills for long-term career advancement. Enjoy competitive pay, comprehensive benefits, and a clear path to becoming a certified IT professional.
Responsibilities
- Complete 8-week paid training program covering cloud infrastructure and security protocols
- Provide Tier 1 technical support for enterprise clients via phone and remote channels
- Document troubleshooting processes and maintain accurate case logs
- Collaborate with senior technicians to resolve complex technical issues
- Participate in weekly skills workshops and certification prep sessions
- Support hardware/software deployment projects under mentorship
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal communication and customer service mindset
- Ability to work flexible hours including occasional weekends
- Passion for technology and eagerness to learn new skills
- Valid driver’s license for occasional on-site visits