Job Description
Join our dynamic team as an Entry-Level IT Support Specialist! We're urgently hiring motivated individuals in Detroit, MI with paid training to launch your career in technology. No prior experience required—just enthusiasm and a willingness to learn.
Why Choose Us?
- Paid Training Program: 4-week intensive bootcamp covering hardware, software, networking, and security.
- Immediate Hire: Start your career within days of acceptance.
- Growth Path: Clear advancement opportunities to senior roles.
- Modern Workplace: Collaborative environment with cutting-edge tools.
Perfect for recent graduates, career changers, or tech enthusiasts. Transform your passion into a professional career with us!
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain accurate asset inventory
- Collaborate with senior engineers to resolve complex issues
- Assist in network security monitoring and maintenance
- Participate in cross-departmental tech initiatives
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and analytical abilities
- Excellent verbal/written communication skills
- Ability to work in fast-paced environments
- CompTIA A+ certification preferred (not required)
- Valid driver's license (for occasional site visits)