Job Description
Join TechNash Solutions' dynamic IT team as an Entry Level Technician and launch your career in Nashville's thriving tech hub! We're seeking motivated individuals ready to provide exceptional technical support while growing alongside industry experts. This immediate opening offers comprehensive training, competitive benefits, and a clear path to specialization in cloud infrastructure or cybersecurity. Work in our modern downtown office alongside passionate innovators dedicated to transforming business technology.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Deploy and configure workstations, peripherals, and cloud services
- Document IT assets, incidents, and resolutions in ServiceNow
- Collaborate with senior engineers on infrastructure projects
- Maintain cybersecurity protocols and user access controls
- Train staff on new software and security best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- CompTIA A+ or Network+ certification preferred
- Basic knowledge of Windows OS and Active Directory
- Familiarity with cloud platforms (AWS/Azure/GCP)
- Strong troubleshooting and analytical skills
- Excellent written and verbal communication abilities
- Valid Tennessee driver's license for occasional site visits