Job Description
Launch your tech career with TechBridge Solutions! We're seeking motivated Entry-Level IT Support Specialists in Seattle to join our growing team. No prior experience required – we provide comprehensive paid training in network administration, cybersecurity fundamentals, and cloud technologies. Our 6-month mentorship program ensures you gain hands-on experience while working alongside industry experts. Enjoy competitive benefits, career advancement opportunities, and a collaborative work culture in Seattle's thriving tech hub.
Responsibilities
- Participate in structured IT training programs covering network setup, security protocols, and cloud platforms
- Provide Tier 1 technical support to internal and external clients via phone, email, and chat
- Assist with hardware/software installation, maintenance, and troubleshooting
- Document IT processes and create knowledge base articles
- Collaborate with senior IT staff on infrastructure projects
- Monitor system performance and report anomalies
- Adhere to company security policies and compliance standards
Qualifications
- High school diploma or equivalent; college degree preferred but not required
- Basic computer literacy and familiarity with Microsoft Office Suite
- Strong problem-solving abilities and customer service mindset
- Eagerness to learn new technologies and adapt to evolving IT landscapes
- Excellent communication and teamwork skills
- Valid driver's license and reliable transportation
- Ability to lift up to 30 lbs for equipment handling