Job Description
Join TechGrowth Solutions and launch your career in IT with our comprehensive paid training program! We're seeking motivated entry-level candidates in Tampa to become IT Support Specialists. No prior experience required – we provide all necessary training to transform your passion for technology into a professional career. Enjoy competitive benefits, mentorship from industry experts, and a clear growth path within our dynamic team.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain accurate inventory records
- Collaborate with cross-functional teams to resolve technical issues
- Participate in ongoing training to expand technical knowledge
- Assist with network security protocols and system monitoring
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to learn technical concepts quickly
- Valid driver's license (for occasional off-site support)
- Passion for technology and customer service