Job Description
Launch your career in technology with our comprehensive paid training program! TechAdvance Solutions is seeking motivated Entry-Level IT Support Specialists in Phoenix, AZ. No prior experience required—we'll invest in your growth through industry-leading training programs. Join our dynamic team where you'll gain hands-on experience in network administration, cybersecurity fundamentals, and cloud technologies. Enjoy competitive benefits, mentorship from industry experts, and clear pathways for career advancement.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide technical support to end-users via phone, email, and chat
- Document incidents, resolutions, and preventive maintenance activities
- Collaborate with senior engineers on complex infrastructure projects
- Participate in ongoing skills development through company training modules
- Maintain security protocols and data protection standards
- Assist with network monitoring and system performance optimization
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Willingness to learn new technologies and adapt to changing environments
- CompTIA A+ certification preferred (will be provided upon hire)
- Valid driver's license and reliable transportation