Job Description
Launch your tech career with TechStart Illinois! We're seeking motivated entry-level professionals to join our dynamic IT support team. No prior experience required – just a passion for technology and a desire to learn. Enjoy comprehensive training, mentorship from industry experts, and a collaborative work environment in downtown Chicago. Start tomorrow and build a future in one of Illinois' fastest-growing tech sectors!
Responsibilities
- Provide first-level technical support for hardware/software issues via phone and in-person
- Assist with network setup, security protocols, and system maintenance
- Train employees on new software and digital tools
- Document technical issues and solutions in company database
- Collaborate with senior IT staff on infrastructure projects
- Monitor system performance and report anomalies
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Valid Illinois driver's license (for occasional site visits)
- CompTIA A+ certification (or willingness to obtain within 90 days)