Job Description
Launch your tech career with our comprehensive paid training program! We're seeking motivated individuals in Omaha to join our entry-level IT Support Specialist track. No prior experience required – we provide everything you need to succeed. Our 12-week curriculum combines hands-on labs, mentorship from industry experts, and real-world project experience. You'll gain certifications in CompTIA A+ and Microsoft 365 while earning competitive pay. Join a collaborative team dedicated to your growth and advancement in the booming IT sector.
Responsibilities
- Provide technical assistance to employees via phone, email, and in-person support
- Install, configure, and troubleshoot hardware/software systems
- Document IT issues and resolutions using ticketing systems
- Assist with network security protocols and data protection measures
- Collaborate with senior IT staff on infrastructure projects
- Conduct routine system maintenance and updates
- Train end-users on new technology implementations
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Basic familiarity with Microsoft Office Suite
- Ability to learn technical concepts quickly
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Commitment to completing the full training program