Job Description
Launch your tech career with paid training at TechGrow Academy! We're seeking motivated individuals for our Entry-Level IT Support Specialist program in Chicago. No experience required – we provide comprehensive hands-on training in network security, cloud computing, and system administration. Join a dynamic team where you’ll gain real-world experience while earning a competitive salary. This part-time role offers flexible scheduling and potential for full-time conversion after training completion.
Responsibilities
- Complete intensive 8-week paid training curriculum covering IT fundamentals
- Provide tier-1 technical support to internal teams and clients
- Diagnose hardware/software issues and implement solutions
- Document technical processes and create troubleshooting guides
- Collaborate with senior engineers on infrastructure projects
- Participate in cross-departmental tech initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication
- Ability to work 20-25 hours per week during training
- Valid driver's license (client site visits required)
- Eagerness to learn new technologies