Job Description
Launch your tech career with our comprehensive paid training program! We're seeking motivated individuals in Philadelphia to become IT Support Specialists. No prior experience required – we provide hands-on training in networking, cybersecurity, and cloud technologies. Join our innovative team and gain industry-recognized certifications while earning competitive compensation.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide technical support to employees via phone and remote access
- Document IT incidents and maintenance activities
- Assist with network security protocols and updates
- Collaborate with senior engineers on infrastructure projects
- Participate in ongoing skills development sessions
Qualifications
- High school diploma or equivalent required
- Strong problem-solving and communication skills
- Basic computer literacy (Windows, Office Suite)
- Ability to learn technical concepts quickly
- Customer service mindset with patience
- Valid driver's license preferred
- Pass background check and drug screen