Job Description
Launch your tech career with our comprehensive paid training program! TechGrow Solutions is seeking motivated entry-level candidates to join our IT Support team in Philadelphia. No prior experience required – we provide all necessary certifications and hands-on training to transform you into a skilled IT professional. Enjoy competitive benefits, mentorship from industry experts, and clear growth pathways into cybersecurity, network administration, and cloud computing roles.
Responsibilities
- Participate in intensive 8-week IT certification training program
- Provide Tier 1 desktop support for internal staff and clients
- Deploy and configure hardware/software systems under supervision
- Document IT procedures and create knowledge base articles
- Collaborate with senior engineers on network maintenance projects
- Monitor system performance and escalate critical issues
- Complete quarterly skill assessments for advancement opportunities
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Eagerness to learn technical concepts and certifications
- Excellent written and verbal communication skills
- Ability to work flexible hours including occasional on-call duties
- Valid Pennsylvania driver's license for equipment transport