Job Description
Launch your career in technology with our comprehensive paid training program! TechGrow Solutions is seeking motivated entry-level candidates to join our IT Support team in Memphis, TN. No prior experience required – we provide hands-on training in networking, security, and system administration. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment. Perfect for recent graduates or career changers ready to build a future in tech.
Responsibilities
- Provide technical support to internal and external users via phone, email, and chat
- Install, configure, and troubleshoot hardware and software systems
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on network infrastructure projects
- Participate in ongoing training modules to expand technical skills
- Assist with cybersecurity best practices implementation
- Support system upgrades and maintenance activities
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team settings
- Willingness to learn new technologies quickly
- Customer service mindset with patience and empathy
- Valid driver's license and reliable transportation