Job Description
Launch Your Tech Career in San Jose with Paid Training!
We're urgently hiring motivated Entry Level IT Support Specialists for our San Jose headquarters. No experience required – we provide comprehensive paid training to transform your passion into expertise. Join our dynamic team and gain hands-on experience in network administration, cybersecurity, and cloud technologies. This is your golden ticket to enter the booming tech industry with full benefits and growth opportunities.
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Manage user accounts and permissions in Active Directory
- Document IT processes and maintain knowledge base articles
- Collaborate with senior engineers on complex technical issues
- Participate in cybersecurity awareness training and protocols
- Support cloud infrastructure (AWS/Azure) maintenance tasks
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving skills
- Strong communication abilities and customer service mindset
- Ability to learn technical concepts quickly during training
- Willingness to obtain CompTIA A+ certification (provided)
- Attention to detail and organizational skills
- Ability to work flexible hours during on-call rotations