Job Description
Launch your tech career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Austin, Texas. No prior experience required – we provide all necessary training to transform you into a certified IT professional.
Our 12-week paid training covers network infrastructure, cybersecurity fundamentals, cloud platforms, and customer service excellence. Upon completion, you'll transition into a full-time role supporting Fortune 500 clients with cutting-edge technology solutions.
Enjoy competitive benefits, career advancement opportunities, and a collaborative environment designed for growth. Join us and build a future-proof career in one of America's fastest-growing tech markets!
Responsibilities
- Complete comprehensive IT certification training program
- Provide tier-1 technical support to enterprise clients
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions
- Collaborate with senior engineers on complex projects
- Maintain security protocols and best practices
- Deliver exceptional customer service experiences
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and analytical abilities
- Basic computer literacy and internet navigation skills
- Excellent written and verbal communication
- Ability to learn technical concepts quickly
- Self-motivated with strong work ethic
- Valid driver's license (for occasional client visits)
- Pass background check and drug screening