Job Description
Launch your tech career in Albuquerque with our comprehensive paid training program! TechGrowth Solutions is seeking motivated entry-level candidates to join our dynamic IT support team. No prior experience required—we provide all necessary certifications and hands-on mentorship to transform you into a confident IT professional. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment in New Mexico's thriving tech hub.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and troubleshoot Windows/macOS systems
- Manage helpdesk tickets and customer communication
- Document processes and maintain IT asset inventory
- Collaborate with senior engineers on complex escalations
- Participate in cybersecurity best practices training
- Support network infrastructure monitoring and maintenance
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work in fast-paced environments
- Willingness to obtain CompTIA A+ certification
- Valid driver's license and reliable transportation
- Must pass background check and drug screening