Job Description
Join our dynamic team as an Entry Level IT Support Specialist and launch your career in technology! At TechSolutions Inc., we're committed to nurturing fresh talent while delivering cutting-edge IT solutions to clients across Arizona. This role offers hands-on experience in network administration, system troubleshooting, and client support within a fast-paced environment. You'll work alongside industry veterans to gain real-world skills while contributing to impactful projects that drive our clients' success. We provide comprehensive training and a clear career progression path for motivated individuals passionate about technology.
Responsibilities
- Provide tier-1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document technical procedures and maintain accurate service logs
- Collaborate with senior technicians to resolve complex system problems
- Assist with cybersecurity protocols and data protection measures
- Train end-users on new software and system updates
- Participate in IT infrastructure improvement projects
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows OS, networking fundamentals, and security principles
- Strong problem-solving abilities with attention to detail
- Excellent written and verbal communication skills
- Ability to work independently and as part of a collaborative team
- CompTIA A+ certification preferred (or willingness to obtain within 6 months)
- Valid driver's license and reliable transportation