Job Description
Join TechSolutions Inc.'s dynamic team as a Junior IT Support Specialist! We're seeking passionate tech enthusiasts to deliver exceptional user support and maintain our cutting-edge infrastructure. This entry-level role offers hands-on experience in network administration, system troubleshooting, and cybersecurity fundamentals. Enjoy competitive benefits, mentorship from industry experts, and opportunities for professional growth in Louisville's thriving tech scene. Perfect for recent graduates eager to launch their IT careers!
Responsibilities
- Provide technical assistance to employees via phone, email, and in-person support
- Install, configure, and troubleshoot hardware/software systems
- Monitor network security and implement best practices
- Document IT processes and maintain asset inventory
- Collaborate with senior IT staff on infrastructure projects
- Train users on new technologies and systems
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/Linux operating systems
- Familiarity with network protocols (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to lift 30 lbs for equipment handling