Job Description
Launch your career in technology with our comprehensive paid training program! TechSolutions Inc. is seeking motivated Entry-Level IT Support Specialists to join our Sacramento team. No prior experience required – we provide hands-on training in network administration, cybersecurity basics, and customer service excellence. This full-time position includes mentorship, certification prep, and a clear path to advancement. Join a forward-thinking company that invests in your growth while serving diverse clients across Northern California.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide technical support via phone, email, and in-person
- Document IT processes and maintain accurate records
- Collaborate with senior technicians on complex issues
- Participate in ongoing skills development sessions
- Support network security protocols and best practices
- Assist with system upgrades and maintenance projects
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent communication and customer service aptitude
- Willingness to learn new technologies quickly
- Ability to work independently and in team settings
- Valid driver's license (for occasional on-site visits)
- Pass background check and drug screening