Job Description
Launch your tech career with our comprehensive paid training program! TechGrow Solutions is seeking motivated individuals in Chicago to become IT Support Specialists. No prior experience required—we provide hands-on training in networking, cybersecurity, and cloud technologies. Join our collaborative team and gain industry-recognized certifications while earning a competitive salary. This is your gateway to a future-proof career in Illinois' thriving tech sector.
Responsibilities
- Install, configure, and maintain computer systems and networks
- Provide technical support to resolve hardware/software issues
- Train users on company software and systems
- Monitor system performance and security protocols
- Document technical procedures and troubleshooting steps
- Collaborate with senior engineers on complex projects
- Stay updated on emerging technologies through continuous learning
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent verbal/written communication skills
- Willingness to learn new technologies
- Ability to work independently and in teams
- Customer service mindset with patience and empathy
- Valid driver's license (for occasional site visits)