Job Description
Are you ready to launch your career in technology?
Apex Horizon Solutions is seeking ambitious Entry Level IT Support Specialists for our growing team in Austin, TX. We are committed to hiring talent regardless of background, offering comprehensive paid training and mentorship programs to ensure your success. This is a fantastic opportunity to gain hands-on experience in a high-demand industry with a Weekend Shift schedule.
Why Join Us?
- No Experience Required: We provide the training you need to succeed.
- Competitive Pay: Earn between $18.00 and $24.00 per hour.
- Flexible Schedule: Enjoy your weekdays while working weekends.
- Career Growth: Clear pathways to senior technical roles.
Don't let a lack of experience hold you back. Apply today to start your journey in Austin, TX!
Responsibilities
- Provide technical troubleshooting and support for hardware and software issues.
- Assist customers with account inquiries and technical navigation.
- Document all support interactions accurately in the CRM system.
- Collaborate with senior technicians to resolve complex escalations.
- Maintain a high level of customer satisfaction and professionalism.
- Stay updated on company products and technical updates.
Qualifications
- High school diploma or GED (Associate's degree preferred).
- Basic computer skills and internet proficiency.
- Strong verbal and written communication skills.
- Ability to work rotating weekend shifts (Saturday & Sunday).
- Reliable high-speed internet connection.
- Willingness to learn new technologies quickly.