Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in El Paso, TX! We're urgently hiring motivated individuals to launch their careers in technology. This full-time role offers hands-on experience in enterprise IT environments with competitive compensation and rapid growth opportunities. If you're passionate about solving technical challenges and eager to learn, apply today!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT incidents and resolutions using ticketing systems
- Assist with cybersecurity protocols and data protection measures
- Train end-users on technology best practices
- Collaborate with senior IT staff on infrastructure projects
- Monitor system performance and proactively address issues
Qualifications
- Associate degree in IT, Computer Science, or related field
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred
- Ability to work in a fast-paced environment
- Customer service mindset with attention to detail