Job Description
Join Our Dynamic Team in Denver! Tech Innovations Inc. is urgently seeking passionate entry-level IT professionals to deliver exceptional technical support. We offer competitive compensation, comprehensive benefits, and rapid career growth in a collaborative environment.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist users with troubleshooting and system diagnostics
- Document tickets and maintain accurate incident records
- Collaborate with senior IT staff on complex resolution tasks
- Deploy and configure workstations and peripherals
- Conduct user training on new systems and tools
- Monitor system performance and security protocols
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and customer service skills
- Ability to work independently and in team settings
- Valid driver's license and reliable transportation
- CompTIA A+ certification preferred (not required)