Job Description
Join Tech Innovate Inc. as an Entry-Level IT Support Specialist and kickstart your tech career! We provide comprehensive training to transform motivated candidates into IT professionals. Enjoy competitive benefits, career advancement opportunities, and a collaborative environment in Nashville's thriving tech hub. No prior experience required – we'll equip you with industry-recognized certifications.
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and in-person
- Install and configure computer systems, networks, and peripherals
- Train end-users on company software and security protocols
- Document technical procedures and maintain service logs
- Collaborate with senior engineers on complex system upgrades
- Participate in cross-departmental tech initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and troubleshooting aptitude
- Strong communication and problem-solving skills
- Ability to lift 25 lbs for equipment handling
- Customer service mindset with patience and adaptability
- Willingness to earn CompTIA A+ certification during training