Job Description
Launch your tech career with no experience required! TechGrowth Solutions is hiring motivated individuals for our comprehensive IT Support training program in Austin. You'll gain industry-recognized certifications and hands-on experience while earning a competitive salary. Our 12-week paid training covers networking, security, and system administration – everything you need to succeed. Join our team of innovators and grow your career with a company that invests in talent.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ITSM systems
- Collaborate with senior engineers on complex problem-solving
- Participate in ongoing training to maintain technical certifications
- Assist with network monitoring and security protocols
- Conduct equipment audits and inventory management
Qualifications
- No prior IT experience required – training provided!
- High school diploma or equivalent (college preferred)
- Strong problem-solving and critical thinking abilities
- Excellent communication and customer service skills
- Willingness to learn new technologies quickly
- Basic computer literacy and internet navigation
- Ability to lift 25 lbs and work in various office environments
- Valid driver's license (for occasional equipment transport)