Job Description
Launch your tech career with TechCorp Solutions! We're seeking motivated entry-level candidates for our fully paid IT Support Specialist training program. Join our dynamic team in the heart of NYC and gain hands-on experience with cutting-edge technologies while receiving comprehensive mentorship from industry experts. No prior experience required – we provide all the training needed to excel in this role.
What We Offer:
- 6-week paid training program covering networking, cybersecurity basics, and cloud technologies
- Direct mentorship from senior IT professionals
- Clear career advancement path to senior roles
- Comprehensive benefits package including health insurance and 401(k)
- Modern collaborative work environment in Manhattan
Responsibilities
- Provide first-level technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systemsMonitor network performance and security protocols
- Document IT processes and maintain technical documentation
- Collaborate with cross-functional teams on IT projects
- Participate in ongoing training to maintain technical certifications
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and familiarity with Windows/macOS
- Strong problem-solving and analytical thinking skills
- Excellent written and verbal communication abilities
- Eagerness to learn technical concepts and pursue certifications
- Ability to work independently and in team environments
- Valid driver's license (occasional off-site support required)