Job Description
Join TechGrowth Solutions and launch your career in technology! We're seeking motivated individuals for our fully-funded IT Support Specialist training program. No prior experience required – we provide comprehensive hands-on training to transform you into a tech professional. Enjoy a supportive environment, mentorship from industry experts, and a clear path to career advancement. This is your opportunity to break into the thriving San Diego tech scene with zero upfront costs.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain computer systems
- Document incident reports and troubleshooting processes
- Collaborate with senior IT team on complex issues
- Deliver exceptional customer service to internal clients
- Participate in ongoing training and skill development
- Adhere to company security protocols and best practices
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and problem-solving aptitude
- Strong communication and teamwork skills
- Willingness to learn technical concepts
- Reliable transportation to our San Diego facility
- Passion for technology and customer service
- Ability to obtain required certifications post-training
- No prior IT experience necessary