Job Description
Join TechNova Solutions as an Entry Level IT Support Specialist and launch your tech career remotely! We're seeking motivated individuals in Colorado Springs with no prior experience who are eager to learn and grow in a dynamic environment. Our comprehensive training program will equip you with essential IT skills while working fully remote. Enjoy competitive pay, flexible hours, and a supportive team dedicated to your professional development. If you're a problem-solver with a passion for technology, apply today!
Responsibilities
- Provide remote technical support to clients via phone, email, and chat
- Troubleshoot hardware, software, and network issues
- Install and configure computer systems and peripherals
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior IT staff to resolve complex problems
- Conduct routine system maintenance and updates
- Maintain accurate inventory of IT assets
Qualifications
- High school diploma or equivalent (college preferred)
- Strong communication and customer service skills
- Basic knowledge of computer hardware and software
- Ability to learn new technologies quickly
- Self-motivated with excellent problem-solving abilities
- Comfortable working independently in a remote setting
- Must reside in Colorado Springs or surrounding areas
- Valid driver's license required for occasional local tasks