Job Description
Launch your tech career with zero experience! TechGrowth Careers is seeking motivated individuals for our Entry-Level Technical Support role in San Francisco. We offer comprehensive paid training and immediate hire opportunities. Join a dynamic team where your growth is our priority.
What You'll Gain:
- 4-week paid training program covering hardware/software troubleshooting
- Industry certification preparation (CompTIA A+)
- Direct mentorship from senior engineers
- Full-time benefits package including health insurance
- Clear career advancement path to specialist roles
Why Apply Today? Our hiring process is fast – start your new career within 2 weeks! No tech background required. We provide all tools and training needed to succeed.
Responsibilities
- Provide Tier 1 technical support via phone, email, and chat
- Diagnose hardware/software issues for enterprise clients
- Install/configure computer systems and networks
- Document all resolutions in ticketing systems
- Collaborate with cross-functional teams
- Participate in weekly skill-building workshops
- Adhere to ITIL best practices
Qualifications
- High school diploma or equivalent (required)
- No prior tech experience necessary
- Strong problem-solving abilities
- Excellent communication skills
- Ability to work in fast-paced environments
- Basic computer literacy (Windows/Mac)
- Valid US work authorization
- Pass background check