Job Description
Launch your tech career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated Entry-Level Tech Associates to join our Denver team. No prior experience required—we provide all necessary training to build your skills in cloud computing, cybersecurity, and system administration. Enjoy a supportive environment, mentorship from industry experts, and a clear path to career advancement. This full-time role offers competitive compensation, comprehensive benefits, and opportunities for specialization. If you're ready to invest in your future and become a tech professional, apply today!
Responsibilities
- Complete 12-week paid training program covering cloud infrastructure, security protocols, and IT support fundamentals
- Provide technical assistance to clients via phone, chat, and remote support
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior team members on complex troubleshooting tasks
- Participate in ongoing skill development workshops and certifications
- Assist in system monitoring, maintenance, and basic security audits
- Contribute to knowledge base articles and team training materials
Qualifications
- High school diploma or equivalent; college degree preferred
- Strong problem-solving abilities and logical thinking
- Excellent written and verbal communication skills
- Basic computer literacy and willingness to learn technical systems
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Reliable transportation to our Denver headquarters
- Passion for technology and continuous learning