Job Description
Launch Your Tech Career with Us
Are you ready to kickstart your career in the fast-paced world of technology? InnoTech Solutions is seeking a passionate Entry Level IT Support Specialist to join our dynamic team in Portland, Oregon. We don't just hire technicians; we hire future leaders. If you are eager to learn, adaptable, and ready to dive into the tech industry without prior experience, we want to meet you. We provide comprehensive paid training to get you up to speed. Join us and transform your curiosity into a lucrative career.
Why You Should Apply
- No Experience Necessary: We provide full training for the right candidate.
- Growth Opportunities: Fast-track career progression into Senior Support or Systems Administration.
- Modern Environment: Work in a collaborative, innovative office in the heart of Portland.
- Competitive Benefits: Health, dental, vision, and 401(k) matching.
Responsibilities
- Provide first-level technical support to employees via phone, email, and in-person.
- Troubleshoot and resolve hardware and software issues (printers, laptops, operating systems).
- Assist in the setup and configuration of new workstations and peripherals.
- Maintain accurate documentation of technical issues and resolutions in our ticketing system.
- Collaborate with the senior IT team to learn best practices and system architecture.
- Monitor system performance and report anomalies to the team lead.
Qualifications
- High school diploma or equivalent required (Bachelor’s degree a plus).
- Basic computer literacy and familiarity with Windows and Mac operating systems.
- Strong problem-solving skills and a logical approach to troubleshooting.
- Excellent written and verbal communication skills.
- A positive attitude and a willingness to learn new technologies quickly.
- Ability to work independently and as part of a collaborative team.