Job Description
Are you looking for an exciting career in technology with no prior experience required?
We are urgently hiring Entry Level IT Support Specialists in San Jose, CA! At Apex Tech Solutions, we believe in investing in talent. We offer comprehensive paid training to help you launch your career in the tech industry. Join a dynamic team where your growth is our priority.
Why Choose Us?
- Paid Training: No need for a technical background; we teach you everything you need to know.
- Urgent Hiring: We are expanding rapidly and looking for motivated individuals immediately.
- Modern Environment: Work with cutting-edge technologies in a supportive culture.
- Competitive Pay: Start with a competitive hourly rate and opportunities for advancement.
Don't miss this opportunity to start your journey in tech today. Apply now to secure your interview!
Responsibilities
- Provide first-level technical support and troubleshooting for hardware and software issues.
- Assist customers and team members with basic computer operations and network connectivity.
- Document all technical issues and resolutions in our CRM system accurately and timely.
- Perform routine system maintenance and updates to ensure optimal performance.
- Collaborate with senior IT staff to learn advanced troubleshooting techniques.
- Communicate technical concepts to non-technical users in a clear and professional manner.
Qualifications
- High school diploma or GED is required.
- Basic computer literacy and familiarity with operating systems (Windows/Mac).
- Strong problem-solving skills and a logical approach to troubleshooting.
- Excellent verbal and written communication skills.
- Willingness to learn new technologies and complete training programs.
- Ability to work in a fast-paced team environment.