Job Description
Launch your tech career with our comprehensive paid training program! No experience required—just passion and drive. As an Entry-Level IT Support Specialist, you'll receive hands-on training in network administration, system diagnostics, and cybersecurity fundamentals. Our Nashville-based team offers mentorship from industry veterans and a clear path to certification. Enjoy competitive benefits, flexible scheduling, and opportunities for rapid advancement in one of America's fastest-growing tech hubs.
Responsibilities
- Install and configure hardware/software systems across client networks
- Provide Tier 1 technical support via phone, email, and remote assistance
- Document IT procedures, incidents, and solutions in ticketing systems
- Collaborate with senior technicians on complex troubleshooting projects
- Participate in bi-weekly skills workshops and certification prep
- Conduct regular system updates and security patching
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy with eagerness to learn technical skills
- Strong problem-solving and communication abilities
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- Must pass background check and drug screening
- Commitment to 12-month training program