Job Description
Launch your tech career with our comprehensive paid training program! TechGrowth Partners is seeking motivated Entry Level IT Support Specialists for part-time positions in Atlanta. No prior experience required—we provide hands-on training in networking, security, and system administration. Enjoy flexible scheduling while building marketable skills in a collaborative environment. Join our team and transform your passion for technology into a professional career.
Responsibilities
- Provide Tier 1 technical support via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Document service tickets and maintain accurate records
- Collaborate with senior technicians on complex issues
- Participate in ongoing training modules and skill assessments
- Assist with inventory management and asset tracking
- Support internal IT initiatives and special projects
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to work independently and in team settings
- Willingness to learn technical concepts quickly
- Reliable transportation to our Atlanta facility
- Customer service experience preferred but not required