Job Description
Join our dynamic team as an Entry Level IT Support Specialist in Sacramento! We're urgently hiring motivated individuals ready to launch their tech careers. This is your chance to gain hands-on experience in a fast-paced environment while supporting cutting-edge solutions. Enjoy competitive pay, comprehensive training, and a clear path for growth within our innovative organization.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist users with device setup, configuration, and troubleshooting
- Document and resolve IT service tickets using our ticketing system
- Collaborate with senior technicians on complex technical issues
- Maintain inventory of IT assets and equipment
- Deliver exceptional customer service across all departments
- Stay current with emerging technologies and industry best practices
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service experience or technical certification a plus
- Valid driver's license and reliable transportation
- Must pass background check and drug screening