Job Description
Are you a tech enthusiast looking to kickstart your career? Apex Digital Solutions is seeking a motivated Entry Level IT Support Specialist to join our growing team in Chicago, Illinois.
We believe in nurturing talent. Whether you are a recent graduate or looking to switch careers, we provide comprehensive training and a supportive environment to help you excel in the IT industry.
Why Join Our Team?
- Competitive salary and comprehensive benefits package.
- Opportunities for rapid career advancement and professional development.
- State-of-the-art training programs for aspiring technicians.
- Collaborative and inclusive company culture.
Don't let a lack of formal experience hold you back. If you have the drive and passion to learn, we want to hear from you. Apply today and take the first step towards a rewarding career in Information Technology.
Responsibilities
- Assist in troubleshooting hardware and software issues for internal clients.
- Monitor system performance and respond to IT support tickets in a timely manner.
- Collaborate with senior technicians to implement IT solutions and upgrades.
- Maintain accurate records of technical issues and resolution logs.
- Provide excellent customer service and technical guidance to employees.
- Participate in regular training sessions to stay updated on technology trends.
Qualifications
- High school diploma or equivalent (Bachelor's degree in Computer Science is a plus).
- Basic understanding of computer operating systems (Windows, macOS).
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Enthusiasm to learn new technologies quickly and adapt to new environments.
- Willingness to obtain relevant IT certifications (we support this).