Job Description
Start Tomorrow! Urgent Hiring for Entry-Level IT Roles in Charlotte, NC.
Join TechNova Solutions as an Entry-Level IT Support Specialist and launch your career in technology immediately. We're seeking motivated individuals ready to contribute to our dynamic team from day one. This is your chance to gain hands-on experience in a fast-paced environment while supporting our clients' technological infrastructure. Don't miss this opportunity to grow with an industry leader!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist with system installations, configurations, and troubleshooting
- Document incidents, resolutions, and asset inventory in ticketing systems
- Collaborate with senior engineers to resolve complex technical problems
- Conduct regular system health checks and maintenance
- Train end-users on new technologies and best practices
- Participate in IT security awareness initiatives
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Customer service orientation with strong communication skills
- Ability to troubleshoot hardware/software issues independently
- Valid driver's license (for occasional on-site support)
- CompTIA A+ or similar certification (or willingness to obtain within 90 days)