Job Description
Join TechStart Academy as an IT Support Specialist and kickstart your career in technology! We're hiring immediately with comprehensive training provided. No prior experience required – just bring your eagerness to learn. Our award-winning onboarding program ensures you'll master network troubleshooting, system administration, and cybersecurity best practices in just 8 weeks. Work in our cutting-edge downtown San Francisco office with competitive benefits, flexible schedules, and opportunities for rapid advancement. Apply today and transform your passion for technology into a professional career!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Diagnose and resolve technical issues via remote and in-person assistance
- Document incidents, solutions, and asset configurations in ITSM systems
- Assist with software deployments, updates, and system maintenance
- Collaborate with cross-functional teams to implement IT solutions
- Participate in continuous training to stay current with emerging technologies
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and customer service skills
- Basic familiarity with Windows/macOS operating systems
- Ability to learn technical concepts quickly through structured training
- Valid California driver's license (for occasional equipment transport)
- Passion for technology and commitment to professional growth
- Ability to lift 30lbs for equipment maintenance tasks