Job Description
Join Seattle's fastest-growing tech firm and launch your IT career with our comprehensive paid training program! We're seeking motivated individuals ready to transform into IT Support Specialists through our 8-week immersive training curriculum. No prior tech experience required – just bring your passion for learning and problem-solving. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment in downtown Seattle.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain desktop/laptop systems
- Manage user accounts and security protocols
- Document incidents and solutions in ITSM systems
- Collaborate with cross-functional teams on IT projects
- Train end-users on new technologies
- Monitor network performance and security
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities
- Excellent written and verbal communication
- Ability to work independently and in teams
- Willingness to learn new technologies
- Customer service mindset with patience
- Valid Washington State driver's license (if applicable)