Job Description
Launch your tech career with Denver Tech Academy! We're hiring motivated individuals for our paid IT Support training program. No prior experience required – we provide comprehensive hands-on training to transform you into a certified IT professional. Join our collaborative team and gain real-world experience while building a future-proof skillset.
What We Offer:
- 6-week paid training program covering networking, security, and cloud fundamentals
- Direct employment upon certification completion
- Competitive salary with growth opportunities
- Health benefits and 401(k) matching
- Ongoing professional development
Responsibilities
- Provide Tier 1 technical support to employees and clients
- Diagnose and resolve hardware/software issues
- Install and configure computer systems and networksDocument technical procedures and create knowledge base articles
- Collaborate with senior IT staff on complex projects
- Maintain system security protocols and compliance
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Willingness to learn technical concepts quickly
- Ability to work in a fast-paced team environment
- Valid Colorado driver's license (required for occasional site visits)