Job Description
Launch your tech career with TechNova Solutions! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Atlanta. This is your gateway to the fast-paced world of technology, offering hands-on experience with cutting-edge systems and mentorship from industry veterans. Enjoy competitive compensation, comprehensive benefits, and a clear path for professional growth.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document technical procedures and create knowledge base articles
- Collaborate with senior IT staff on system upgrades and projects
- Assist with cybersecurity protocols and data protection measures
- Train employees on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic understanding of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- CompTIA A+ or similar certification preferred
- Ability to lift 25 lbs and work in server environments